Returns & Refunds Policy

Returns & Refunds Policy

At ClikRise, we value customer satisfaction and aim to provide high-quality services and solutions. This Returns & Refunds Policy outlines the conditions under which refunds, cancellations, or service adjustments may apply.

Please read this policy carefully before purchasing or engaging with our services. By using our services, you agree to the terms described below.

Digital Services & Project-Based Work

Since ClikRise primarily offers digital services such as web development, mobile app development, digital marketing, graphics designing, IT solutions, and support, returns of “delivered work” are generally not applicable in the same way as physical products.

Refund eligibility depends on the stage of the project, the type of service purchased, and the specific agreement made between both parties.

Cancellation Policy

Clients may request a cancellation of services before the project work has started. If cancellation is approved, any refund will be processed after deducting administrative or consultation charges.

• ✔Cancellations requested after work has begun may not be eligible for a full refund.
• ✔If a significant portion of the project has been completed, refunds may not be possible.

Refund Policy

Refunds are considered only under specific circumstances, including service non-delivery or failure to meet agreed project terms due to issues solely on our side.

• ✔Full Refund — Possible if the service has not started and payment was made in advance.
• ✔Partial Refund — May apply if work has started but is not completed, based on the progress of the project.
• ✔No Refund — Once the service has been delivered, approved, or completed successfully.

Non-Refundable Services

Certain services are non-refundable, including but not limited to:

• ✔Completed website or app development projects.
• ✔Digital marketing campaigns already launched or executed.
• ✔Graphic design work after final approval and delivery.
• ✔Consultation or support services already provided.

Revisions & Adjustments

Instead of refunds, ClikRise may offer revisions or adjustments to ensure client satisfaction, based on the service agreement. We encourage clients to communicate requirements clearly to avoid misunderstandings.

Refund Processing Time

If a refund is approved, it will be processed within a reasonable time frame, usually between 7 to 14 business days, depending on the payment method and financial institution.

Contact Us

If you have any questions about this Returns & Refunds Policy, or wish to request a cancellation or refund, please contact ClikRise. We are committed to transparency, fairness, and delivering high-quality service experiences.